Exterminating Pests When Resident Denies Access to Unit

Q A unit at the site I manage has roaches, but the resident will not allow the exterminator to come into the unit. The resident says that she has respiratory problems; she claims that it would be too much of a hardship for her to leave for any length of time, and she does not want anyone in her unit when she is not there. She also doesn't want to breathe the chemicals the exterminator would use. What should I do?

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