The Trainer

The Trainer

The Trainer — March 2013

February 15, 2013    

DEALING WITH MOLD PROBLEMS; HIRING A SOCIAL SERVICE COORDINATOR

In this month’s feature, we discussed how to get rid of mold at your site, whether it’s due to a moist environment caused by a natural disaster or by faulty plumbing. You need to know when your maintenance staff...

The Trainer — February 2013

January 15, 2013    

GETTING REIMBURSED FOR UNIT DAMAGE; RECERTIFYING NEWLY ELDERLY HOUSEHOLDS

In this month’s feature, we discussed how to get reimbursed when former households leave behind unit damage that’s expensive to repair. If the security deposit isn’t big enough to cover the...

The Trainer — December 2012

November 14, 2012    

USING HOME VISITS TO SCREEN APPLICANTS; ANNUALIZING EMPLOYMENT INCOME 

In this month’s feature, we discussed how some management companies conduct a home visit to applicants' current residences before deciding whether to accept or reject them. While HUD allows you to...

The Trainer — November 2012

October 11, 2012    

DEALING WITH EXIGENT HAZARDS; POSTING FEDERAL SIGNS; DISPOSING OF HOUSEHOLD FILES

In this month’s feature, we discussed what conditions REAC inspectors consider to be exigent health and safety hazards requiring immediate action. And we told you what steps to take to correct these...

The Trainer — October 2012

September 18, 2012    

AVOIDING MISTAKES WHEN EVICTING RESIDENTS; DEALING WITH A "METH" LAB ON SITE

In this month’s feature, we discussed how to avoid common mistakes that jeopardize your right to evict a resident. Whatever your grounds for eviction, you must follow certain steps to ensure the...

The Trainer — September 2012

August 15, 2012    

REVIEWING CONTRACTORS' BILLS; AVOIDING INELIGIBLE LEGAL CHARGES

In this month’s feature, we discussed how to avoid audit trouble by spotting and correcting overbilling errors in contractors’ invoices. If you don’t review these invoices, you could unknowingly pay...

The Trainer

July 29, 2012    

ADDING ATTORNEY'S FEES CLAUSE TO LEASE; RESPONDING TO DOMESTIC VIOLENCE

In this month's feature, we discussed how to amend the HUD lease to obligate residents to pay your attorney's fees whenever you have to take any action against them to enforce the lease. You have to get...

The Trainer

June 30, 2012    

GETTING SITE FINANCIAL SNAPSHOT; MAINTAINING A/C SYSTEM

In this month's feature, we discussed how to get a good understanding of a site's financial condition before taking over the management of the site. We listed the types of financial statements to ask for and explained what...

The Trainer

June 7, 2012    

DOCUMENTING CONTRACTOR'S COST ESTIMATES

In this issue's compliance article, we discussed how, in case of an audit, you must be able to show that you're paying a reasonable price for contractor services. HUD has some specific guidelines for when you must get cost estimates....

The Trainer

May 28, 2012    

ENSURING SMOOTH MANAGEMENT TRANSITION; COUNTING ABSENT HOUSEHOLD MEMBERS

In this month's feature, we gave you a checklist of documents you should collect when you take over the management of an assisted site from its owner or another management company. During a transition, you need...

The Trainer

April 26, 2012    

BIDDING OUT LANDSCAPE MAINTENANCE; DEALING WITH IOI CONTRACTORS OR VENDORS

In this month's feature, we gave you seven steps to follow to bid out landscaping services. HUD requires you to ask for cost estimates or bids before you hire contractors, including landscape contractors, to...

The Trainer

April 3, 2012    

HANDLING REASONABLE ACCOMMODATION REQUESTS; CALCULATING INCOME AND ASSETS FROM PENSIONS AND RETIREMENT ACCOUNTS

In this month's feature, we cleared up 10 common misconceptions about handling reasonable accommodation requests in compliance with fair housing law. The number of...