Feature

How to Make the Most of Unit Inspections

January 25, 2011    

HUD's model lease clears the way for site owners and managers to access residents' units “for the purpose of making reasonable repairs and periodic inspections.” Doing so can help uncover unsafe or unsanitary conditions and unreported maintenance problems. Dealt with early,...

How to Set and Apply Admissions Preferences

November 24, 2010    

As you work with families and individuals who apply to live at your site, you may give preference to certain categories of applicants. HUD says that it's okay to establish preferences, as long as you follow certain rules. HUD views the process of assigning preferences to applicants who meet...

How to Set House Rules for Guests

October 31, 2010    

It's natural for your residents to have guests for short visits. Even guests who come and stay for an extended period of time are not uncommon. But if your residents think their guests are not really your concern, or if you think it's no big deal if a guest comes now and then, you need...

Getting Rent Right: Current Challenges and Market Factors

September 27, 2010    

The ripple effects from an unsteady economy and uneven housing market continue to be felt in the assisted housing industry. Depending upon your geographic location and the type of housing your site includes, you're probably encountering vexing issues, such as ever-growing waiting lists for...

Keeping on Top of Section 8 Renewals

September 27, 2010    

With a majority of the original 20-year Section 8 contracts maturing, many site owners are facing the future with a different rental income situation than they've been accustomed to. For years, Section 8 owners received automatic annual rent increases. These increases, in many cases, put...

10 Tips for Compliant Rent Comparability Studies

September 27, 2010    

If you ever need a rent comparability study (RCS)—for a Section 8 contract renewal, for example, or to help substantiate an annual rent increase request—you don't want to simply take what the appraiser gives you and hand it off to your contract administrator or local HUD office...

Keep Records to Show You Followed Marketing Plan

August 29, 2010    

When it comes to marketing your site, HUD has one key expectation: that you will do what you said you were going to do when you completed your Affirmative Fair Housing Marketing Plan (AFHMP), Form HUD-935.2A. HUD calls the AFHMP “the owner's blueprint for marketing activity.”

How to Avoid Common Move-in Inspection Missteps

July 18, 2010    

It's a straightforward requirement from HUD: Conduct an inspection whenever a new resident moves in and complete an inspection report.

Look for Key Attributes in Collection Agency

July 18, 2010    

You can hope you never need the services of a collection agency, but it's likely that you will. Suppose a resident skips out without paying the share of his rent above his subsidy. You are entitled to pursue the resident within legal means to collect past-due debts. That's when a good...

Follow HUD Guidelines for New Resident Orientation

June 20, 2010    

When new residents move in to your site, you should take steps to assure that they understand their responsibilities as outlined in their lease and house rules. While HUD does not require you to do this, HUD strongly encourages you to—and it is a good site management practice.

HUD...

How to Handle Requests for Reasonable Accommodations

April 20, 2010    

Under the federal Fair Housing Act and HUD guidelines, you must make every effort to provide “reasonable accommodations” at your site for residents with disabilities. For example, if a resident with limited mobility requests a ground-floor unit, HUD expects that you would try to...

Know the Ins and Outs of Live-In Aides

March 28, 2010    

From time to time, you may be asked by a resident to approve the addition of a “live-in aide” to his household. Reasons for the aide vary. The resident may have a disability and need help with day-to-day living. An elderly resident may need an aide for assistance and companionship to...