How to Get Building-Wide Cooperation Battling Roaches

June 17, 2016    

If a building at your site is infested with cockroaches or other such pests, getting all residents to cooperate with your efforts to control the problem is essential to your building’s well-being. Cockroaches are among the most widespread and persistent of all pest problems. In fact, in a...

Watch for Four Common Household File Mistakes as HUD Resumes MORs

May 19, 2016    

As a site owner or manager, you must keep files containing required documents for each household. But it’s easy to make mistakes. And these mistakes can cause you to lose points on a management and occupancy review (MOR).

Q&A Regarding Possible FHA Violations from Criminal Screening Policies

April 15, 2016    

HUD’s Office of General Counsel (OGC) recently issued guidance addressing how refusing to rent or renew a lease based on an individual’s criminal history could violate the Fair Housing Act (FHA). Last year, in Texas Department of Housing and Community Affairs v. Inclusive...

Seven Dos & Don’ts for Handling Requests for Assistance Animals

March 31, 2016    

Disability discrimination claims, which account for more than half of all fair housing complaints, are often based on disputes over requests by applicants or residents with disabilities to have assistance animals.

The reasonable accommodation provisions of the federal Fair Housing Act (...

What NOT to Do When Dealing with Families with Children

March 14, 2016    

The Fair Housing Act (FHA) prohibits housing discrimination based on race, color, national origin, religion, sex, disability, or familial status. In the most basic terms, the familial status provisions ban sites from denying housing to families with children. But you’ll have to do more...

How to Ask HUD for 'Database Adjustment' to Raise REAC Inspection Score

February 15, 2016    

If your site was inspected recently, you may have lost points for a condition that violates HUD inspection standards, but that a local law permits or even requires. For example, you may have lost points for having window guards on your site’s windows, even though your local law requires...

Create Emergency Response Manual to Prepare Staff for Crisis

January 14, 2016    

A definite plan to deal with major emergencies at your site is an important element of providing a safe environment for your staff and residents. An emergency—such as a fire, flood, act of violence, earthquake, hurricane, or environmental disaster—can occur at your site at any time....

How to Implement an Admissions Preference for Homeless Applicants

December 11, 2015    

Congress and HUD have established various types of preferences in an effort to provide housing to those most in need. HUD rules currently include four different kinds of preferences that apply to various programs [HUD Handbook 4350.3, par. 4-6(B)]. Of these four preferences, three of them apply...

Use Checklist to Review Resident Files for Completeness

November 12, 2015    

Sloppy resident files are a headache you can do without during your annual audit or management and occupancy review. Auditors routinely review resident files to see how well your company complies with HUD rules. If a file is missing important documents, it may act as a signal to an auditor that...

How to Request Releases from Site's Residual Receipts Account

October 15, 2015    

HUD requires many owners of nonprofit and limited-dividend sites with HUD-insured and HUD-held mortgages, including Section 202 program sites, to set up residual receipts accounts. Generally, all sites owned by nonprofit mortgagors and all Section 236 and 221(d)(3) projects owned by limited...

Review Resident Selection Plan for Issues Covered in Recent HUD Memos and Notices

September 29, 2015    

If you own or manage an assisted site, you must have a written resident selection plan that incorporates the policies and procedures covering each step of the selection process. It’s important to have a well-written resident selection plan because it can show HUD you’re complying...

Q&A on the High Court's Ruling on Disparate Impact Liability

September 11, 2015    

Everyone agrees that federal fair housing law covers intentional discrimination, but there were lingering questions about whether it also applies to what’s known as “disparate impact” discrimination—housing practices that appear to be neutral, but have an unfair effect on...