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If a building at your site is infested with cockroaches or other such pests, getting all residents to cooperate with your efforts to control the problem is essential to your building’s well-being. Cockroaches are among the most widespread and persistent of all pest problems. In fact, in a...

HUD’s Office of General Counsel (OGC) recently issued guidance addressing how refusing to rent or renew a lease based on an individual’s criminal history could violate the Fair Housing Act (FHA). Last year, in Texas Department of Housing and Community Affairs v. Inclusive...

The Fair Housing Act (FHA) prohibits housing discrimination based on race, color, national origin, religion, sex, disability, or familial status. In the most basic terms, the familial status provisions ban sites from denying housing to families with children. But you’ll have to do more...

A definite plan to deal with major emergencies at your site is an important element of providing a safe environment for your staff and residents. An emergency—such as a fire, flood, act of violence, earthquake, hurricane, or environmental disaster—can occur at your site at any time....

Sloppy resident files are a headache you can do without during your annual audit or management and occupancy review. Auditors routinely review resident files to see how well your company complies with HUD rules. If a file is missing important documents, it may act as a signal to an auditor that...