The Trainer — August 2015
Conducting Required Meetings
In this month’s feature, we discussed how HUD requires you to offer to meet with applicants and residents in specific circumstances. These meetings let applicants and residents dispute important decisions that you’ve made about their housing assistance. We explained how to properly notify applicants and residents that they can request a meeting, what penalties you’ll face for not offering to meet, what you must do during and after the meetings, and what documents to keep about the meetings.
In which of the following circumstances are you required to offer to meet with the applicant or resident?
a. When you’re rejecting her application.
b. When you’re seeking to evict her.
c. When you’ve decided her late recertification wasn’t justified.
d. All of the above.
HUD requires that the person who made the decision to reject the application—usually the site manager—must lead the meeting with the applicant. True or false?
Although HUD allows a resident to bring someone else with him to required meetings, you shouldn’t encourage the resident to do so, as that will only slow down the meeting. True or false?
ANSWERS & EXPLANATIONS
Correct answer: a
These three situations are the most common situations in which you’re required to offer to meet with the applicant or resident.
Correct answer: b
False. A member of the owner/management company staff who wasn’t involved in the rejection decision must lead the meeting. This person will preferably be a supervisor and will know HUD rules and can evaluate the situation anew.
However, the person who made the rejection decision should attend the meeting so he can explain the decision to the applicant or resident.
Correct answer: b
False. To avoid potential allegations of discrimination, it’s a good idea to let the resident bring someone, such as a family member, social worker, or attorney, to the meeting.