The Trainer

The Trainer — September 2017

August 11, 2017    

Understanding Owners & Residents’ Rights & Responsibilities

In this month’s feature, we discussed the new Resident Rights and Responsibilities brochure HUD posted on its website last July. This brochure, which tells households about their rights and responsibilities...

The Trainer — June 2017

May 18, 2017    

Handling Security Deposits Properly

In this month’s feature, we gave you eight rules to follow to avoid making common mistakes when handling security deposits. HUD imposes strict requirements on how you collect and maintain security deposits. When HUD auditors visit your site,...

The Trainer — April 2017

March 8, 2017    

Avoiding Fair Housing Problems When Applicants and Residents Use Wheelchairs

In this month’s feature, we gave you seven rules to follow to avoid fair housing problems when dealing with wheelchair-bound applicants and residents. If you refuse to rent a unit to an applicant because...

The Trainer — March 2017

February 10, 2017    

Calculating Income from Irregular Employment

In this month’s feature, we discussed HUD’s rules for calculating household income from irregular employment or “gig economy” jobs. Applicants or residents who earn money through these gig companies can make varying...

The Trainer — February 2017

January 13, 2017    

Charging Site Account for Frontline Retirement Plan Costs

In this month’s feature, we discussed how HUD lets you charge to your site’s operating account your contributions to retirement plans for frontline employees, as well as related administrative costs. But if your plan...

The Trainer — October 2016

September 14, 2016    

Determining Eligibility of Remaining Household Members

In this month’s feature, we discussed HUD’s rules for determining who can stay at an assisted site after the original qualifying household member dies or moves out of the unit. Whether the remaining member can stay...

The Trainer — August 2016

July 26, 2016    

Complying with EIV Disclosure Rules

In this month’s feature, we discussed how to avoid severe penalties for failing to follow correct procedures when disclosing a person’s Enterprise Income Verification (EIV) data. Due to the sensitive nature of the information found in the...

The Trainer — June 2016

May 19, 2016    

Avoiding Household File Mistakes

In this month’s feature, we discussed how HUD is in the process of reinstating the practice of conducting management and occupancy reviews (MORs). As a result, now is a good time to review your household files and fix any mistakes before your next...

The Trainer — May 2016

April 15, 2016    

Avoiding FHA Violations During Criminal Background Checks; Complying with Tenant Participation Rules

In this month’s feature, we discussed HUD’s new guidance addressing how refusing to rent or renew a lease based on an individual’s criminal history could violate the...

The Trainer — April 2016

March 14, 2016    

Avoiding Discrimination Claims from Families with Children

In this month’s feature, we discussed how to avoid discriminating against families with children, in violation of the federal Fair Housing Act. Discrimination claims may arise from the way you advertise vacancies, show...

The Trainer — February 2016

January 14, 2016    

Creating an Emergency Response Manual

In this month’s feature, we discussed how to create an emergency response manual for your site and get your staff to follow it. Your staff will be able to handle emergencies more effectively if you create an emergency response manual for them...

The Trainer — December 2015

November 12, 2015    

Ensuring Resident Files Are Complete

In this month’s feature, we discussed how to keep resident files in proper order so that they don’t raise any red flags with auditors. We showed you how to prepare the files for the annual audit using a checklist that itemizes what HUD...

Page
of 9Next