Use Checklist to Review Resident Files for Completeness

Sloppy resident files are a headache you can do without during your annual audit or management and occupancy review. Auditors routinely review resident files to see how well your company complies with HUD rules. If a file is missing important documents, it may act as a signal to an auditor that your staff may be cutting corners on rule compliance. But often a document is simply missing because your staff doesn’t know which documents belong in the resident files.

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