Certification, Compliance, Crime & Security, Dealing with Households, Feature, Income Calculations, Maintenance, Screening Applicants

Get Acceptable Proof of Applicant Household’s Social Security Numbers

July 12, 2013    

HUD generally requires you to get Social Security numbers (SSNs) for all members of an applicant household who are at least 6 years old. And HUD requires you to get proof of those numbers and specifies which documents you can accept as proof. But what if a household member was never issued an...

How to Screen Applicants for Drug Abuse and Other Criminal Activity

June 19, 2013    

HUD’s “one-strike” rule sets out specific grounds for denying admission to applicants based on certain drug-related and other criminal activity. It requires you to add certain screening criteria to your resident selection plan and lets you add other optional criteria to screen...

Four Tips for Avoiding the High Cost of Emergency Repairs

June 19, 2013    

HUD rules make it hard for you to pass on the extra cost of emergency repairs to your residents, so you’re the one who will be stuck paying them. Fortunately, you can keep emergency repair costs to a minimum by reducing the number of these repairs your site needs, and by planning ahead to...

How to Handle Reasonable Accommodation Requests for Assistance Animals

May 29, 2013    

According to HUD’s Office of Fair Housing and Equal Opportunity (FHEO), disability-related complaints, including those that involve assistance animals, are the most common discrimination complaint they receive. To help explain reasonable accommodation obligations in housing and HUD-funded...

How to Process Households' Requests for Minimum Rent Exemptions

May 10, 2013    

The “sequester,” which has dominated news headlines since the election, is a term used to describe a series of across-the-board federal spending cuts. At the beginning of March, the cuts began to kick in when President Obama and members of Congress were unable to work out a deal. As...

Eight Tips to Improve Control over Unit Keys, Reduce Liability

May 10, 2013    

It’s essential to keep keys on hand so that you can enter your site’s units in an emergency. But you’re asking for trouble if you don’t keep careful track of the keys you have for this purpose. An intruder might get hold of a unit key and use it to commit a crime, such as...

Gather Key Information from Site Applicants

April 12, 2013    

When applicants apply to your assisted site, you must give them a written application to fill out, which asks for certain required eligibility and income information. If you don’t get this information, you could end up admitting an ineligible or inappropriate household. And that could mean...

Five Dos & Don'ts for Handling Alimony and Child Support

April 12, 2013    

When certifying or recertifying households, you may encounter household members who get alimony or child support from ex-spouses or their children’s parents, or household members who pay alimony or child support to someone else. You need to know how to handle these payments correctly to...

How to Keep Maintenance Staff from Triggering Fair Housing Claims

March 18, 2013    

Some of the most important, and often overlooked, sources of fair housing complaints arise from maintenance operations. Sites may face allegations of discriminatory maintenance policies or procedures—for example, that requests from white members are routinely pushed ahead of those from...

Obama Signs Expanded VAWA Back into Law

March 18, 2013    

Initially passed in 1994, the Violence Against Women Act (VAWA) created the first U.S. federal legislation acknowledging domestic violence and sexual assault as crimes, and provided federal resources to encourage community-coordinated responses to combating violence. VAWA was reauthorized by...

How to Remove Mold — and Know When to Hire Experts

February 15, 2013    

The issue of mold cleanup has been on the forefront of state and federal officials’ minds as the Northeast continues to rebuild after Hurricane Sandy. Mold spores can aggravate existing respiratory problems, particularly asthma—and there was an alarming increase in asthma cases after...

How to Get Reimbursed for Damage Caused by Resident Negligence or Abuse

January 15, 2013    

When households move out of a unit, they may leave behind damage that’s expensive to repair. For example, a household may damage the carpeting so badly, it must all be replaced. Although you can deduct this cost from the household’s security deposit, the security deposit may not be...