Suppose a household member is injured on the job and tells you that he'll be getting workers' compensation benefits for a number of weeks. Like many managers, you may have little experience with income from employee benefits. But with the increasing popularity of welfare-to-work programs...
As HUD's largest rental assistance program, the Section 8 Housing Choice Voucher (HCV) program plays a key role in preventing homelessness and supporting local rental markets—particularly in a bad economy. Over the past three years, the country has struggled with persistently high...
Many site managers don't know how to handle applications from households headed by minors or including minor co-heads or spouses. By definition, a minor is an individual under the age of full legal responsibility. Therefore, a minor's signature on a lease is generally not legally binding...
Households often report changes in their composition, employment status, income, or allowances. As a result of such changes, a household may have to move to a smaller or larger unit or pay a higher or lower share of the rent. To determine what effect the reported changes will have on the...
If you think your local tax assessor may have overvalued your site, it may be a good idea to hire a company that specializes in appealing real estate tax assessments. While you can take basic steps on your own to check the fairness of a tax assessment, you'll need a tax appeal specialist to...
The Enterprise Income Verification (EIV) system is a Web-based computer system implemented by HUD. It contains employment and income information on individuals participating in HUD's rental assistance programs. This information is used to meet HUD's requirement to independently verify...
Many sites store their resident, financial, and other site-related records in electronic computer files at their management company's office. These files include the site's most vital information: resident files, HUD certification and billing forms, maintenance records, income and...
Most sites ban door-to-door solicitations for the protection and comfort of residents. But HUD says you must allow this practice in one specific situation—for resident organizers. Here's a look at what you can and cannot do, and how to make sure your policy doesn't violate HUD...
Not only is it a smart management practice to keep your household files up-to-date and complete, but it's also something that HUD expects you to do. And not just in time for an occupancy review or audit, but all of the time.
Sloppy files will certainly raise a red flag during a formal...
Suppose you or someone on your staff notices the young son of a resident riding his bike around your parking lot with no adult in sight. Should you scold him and send him home? Ignore him? Find his parent or guardian and lecture them?
Dealing with unsupervised children poses a real...
Requesting photo identification from prospects before taking them to tour a vacant unit is a sound practice for safeguarding your staff, say security consultants. At the same time, fair housing experts caution that, unless you request photo identification from every prospect—not just those...
