The Trainer

The Trainer

The Trainer — March 2014

February 16, 2014    

Ensuring Prompt Payment of Vacancy Claims; Calculating Medical Expense Deductions

In this month’s feature, we discussed how to file vacancy loss claims with HUD. Once a household has moved out of an assisted site and the unit is ready for reoccupancy, you can ask HUD to pay part...

The Trainer — February 2014

January 21, 2014    

Handling Security Deposit Interest; Preventing CO Poisoning

In this month’s feature, we told you which sites HUD says must pay interest on security deposits and how to comply if you’re one of them. If you don’t follow the rules, HUD could charge you with serious...

The Trainer — December 2013

November 14, 2013    

Preventing Fraud; Prorating Assistance for Households with Ineligible Noncitizens

In this month’s feature, we gave you five guidelines for preventing fraud and embezzlement. When dealing with a sufficient amount of money there’s bound to be fraudulent...

The Trainer — November 2013

October 10, 2013    

Avoiding Problems with Live-In Aides; What Not to Include in Household Income

 

The Trainer — October 2013

September 12, 2013    

ADOPTING A SMOKE-FREE POLICY

In this month’s feature, we discussed how to adopt a no-smoking policy at a HUD-assisted site. HUD encourages owners to do so, but you must take certain steps before implementing such a policy—and first decide whether the ban on smoking will...

The Trainer — September 2013

August 12, 2013    

TRANSFERRING HOUSEHOLDS; CERTIFYING HOUSEHOLDS WITH FULL-TIME STUDENTS

In this month’s feature, we discussed what steps to take when transferring households from one unit to another. If you don’t take the proper steps and document your actions, you might be liable to HUD for...

The Trainer — August 2013

July 11, 2013    

EVICTING RESIDENTS WHO ABANDON THEIR UNITS; GETTING PROOF OF SSNs

In this month’s feature, we discussed how to determine whether a household has abandoned its unit, and what steps to take before you should ask a court to evict the household so you can clean out the unit, terminate...

The Trainer — July 2013

June 19, 2013    

SCREENING APPLICANTS FOR DRUG & CRIMINAL ACTIVITY; CONTROLLING EMERGENCY REPAIR COSTS

In this month’s feature, we discussed how HUD’s “one-strike” rule sets out specific grounds for denying admission to applicants based on certain drug-related and other...

The Trainer — June 2013 Special Issue

May 29, 2013    

HANDLING REQUESTS FOR ASSISTANCE ANIMALS; COMPLYING WITH DESIGN & ACCESSIBILITY STANDARDS

In our feature on responding to residents’ and applicants’ requests for assistance animals, weexplained the federal fair housing requirements and suggested five rules to follow to...

The Trainer — June 2013

May 10, 2013    

PROCESSING REQUESTS FOR MINIMUM RENT EXEMPTIONS; CONTROLLING ACCESS TO KEYS

In this month’s feature, we discussed how HUD occupancy regulations require all households living at Section 8 sites to pay a monthly rent of at least $25. But households that can’t afford to pay the...

The Trainer — May 2013

April 11, 2013    

GETTING KEY INFORMATION FROM APPLICANTS; HANDLING ALIMONY AND CHILD SUPPORT

In this month’s feature, we discussed what information to ask for in your applications. If you don’t get the proper information, you could end up admitting an ineligible or inappropriate household....

The Trainer — April 2013

March 18, 2013    

AVOIDING MAINTENANCE-RELATED DISCRIMINATION CLAIMS; COMPLYING WITH VAWA

In this month’s feature, we discussed how to prevent maintenance staff from triggering fair housing claims. Sites may face allegations of discriminatory maintenance policies or procedures, or accusations of...